PennWest Account Setup

When you sign in to your PennWest account for the first time, you'll need to complete three steps to finish setting up your account:

1. Create your password
2. Set up multi-factor authentication (MFA)
3. Create a passkey

1. Enter your full PennWest email address and select Next. 
   
   
2. Select Email to send a verification code to the personal email address where your account information was sent. If you do not receive the code, check your junk or spam folder. 
   
   
3. Enter the verification code and select Next. 
   
   
4. Enter your new password, confirm it, and select Finish.
   
   

Password Requirements

• Minimum of 12 characters
• Cannot match any of your previous 10 passwords
• Must include lowercase letters and at least two of the following:
  • Capital letters
  • Numbers
  • Special characters
• Passwords expire after one year
  • Recommended: Use a passphrase made up of several unrelated words and a number or symbol.
    Example: CorrectHorseBatteryStaple5

Important: Update all devices that use your PennWest account with your new password.

1. Enter your full PennWest email address and select Next.
   
2. Enter your PennWest password and select Sign In.
   
3. Select Next to begin setting up Microsoft Authenticator.
   
   
   
4. Install and open the Microsoft Authenticator app on your mobile device, then select Next. 
   
5. On your device, in the Microsoft Authenticator app, select Add account > Work or school account. 
   
   
6. Use the Microsoft Authenticator app to scan the QR code displayed on your computer screen.
   
7. A notification will be sent to your mobile device. Enter the number displayed on your computer screen to approve the sign-in request 
   
8. Select Done.
   

Create a passkey during a future sign-in:

1. Select Next for each prompt to begin passkey setup.
   
   
   
   
2. Scan the QR code using the Microsoft Authenticator app. The appearance of this screen may vary depending on your device. 
   
3. Your device may display a security notification similar to the one below once your phone is connected. 
   
4. Enter a name for your passkey (optional) and select Next.
   
5. Your passkey is now ready to use.